Refund policy

⏳ Return Window

We accept returns for exchange only within 15 days of the delivery date. After 15 days, all sales are considered final.

🔁 Exchanges Only

We do not offer refunds. Items may be exchanged for the same product or another item of equal value, subject to availability.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect or defective. In such cases, we’ll cover the return freight.

📦 Return Conditions

To be eligible for an exchange:

• Item must be unused, in original packaging, and in resalable condition.
• Proof of purchase is required.
• Exchanges must be initiated via our support team at [your support email].

❌ Non-Returnable Items

Certain items are not eligible for exchange, including:

• Final sale items
• Custom or personalized products
• Gift cards

📩 How to Start an Exchange

Contact us at returns@roadrunner3d.com with your order number and reason for exchange. We’ll provide instructions and a return authorization if eligible.